Administration tools

About the Module

Postsubscribe

The Postsubscribe module give the visitors to your site the ability to sign up for email updates whenever new content is posted. It also handles comment settings, allowing site administrators to receive email when a new comment has been submitted. Administrative settings are available at Site Configuration - Postsubscribe settings.

Email update settings

When Postsubscribe is installed, a "send node to subscriber" option is added to all content near the bottom of the content entry form. The main Postsubscribe settings screen allows you to choose which content types should have this option checked by default. However, this option can be toggled on or off as each content item is published. For example, even if the box is checked by default, it can be unchecked if you would prefer a particular item not be sent to subscribers, or if you're making a minor edit to an existing item and would prefer another email not be sent. The settings page also has options for when to send, the from address, default text in the emails that are sent, and other similar settings.

Ubercart Ticket is a ticketing/customer support system for Ubercart.

Features:

• Email integration - Ubercart Ticket can be configured to collect emails from any number of email addresses and creates tickets from the content of the email
• Integration with Ubercart orders - an order pane is created on every order that lists all tickets for that order along with a link to create a new ticket with that order's information
• Integration with the Contact module - Ubercart Ticket adds an 'order picker' to the contact form so that customers can choose which order their question applies to and links that order with the ticket
• Customer information on tickets - Useful customer information is displayed on each ticket. This includes order information, customer contact information, total orders placed, total dollar amount spent, etc.
• Templates - customer service reps can create templates for responses to save time when answering emails
• Outgoing email attachments - customer service reps can attach documents (PDF, Word etc.) related to the ticket to the outgoing email to the customer.

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