Managed Newsletters is an advanced taxonomy-driven newsletter system that features multi-level templates, group addressing, multiple newsletters, streamlined workflows, and Bacon Rolls!
The module allows you to show node author information in a custom format.
As it uses the cck userreference field, you can easily change the displayed author and keep the real author information in the uid field of the node table. This is useful if you work with freelance authors/journo's or if somebody else handles the actual content input/upload.
To use the module:
1. Enable the module
2. Go to node type settings page Administer -> Content Management -> Content types. Select the node type you want to modify
3. Add a userreference cck field to a node type. Select display template "Author field template"
4. Open the page with content type settings.
5. In a fieldset "Author information" for a field "Author field" select the userreference field you want to use
6. In "Author information template" add php code which returns formatted string. You can use $n (node object) and $u (user object) variables here.
For example:
The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.
Support for Drupal 9
Development of an 8.x version of this module has started. It is a complete re-write and re-architecture built on Views, Entities and OG.
The Support module offers the following features:
Ticketing activity is illustrated with colorful charts (depends on the Chart API module).
Tickets can be assigned to users (and users can view all tickets assigned to them).
Tickets support states (new, active, pending, closed, etc) and priorities (low, normal, high, critical, etc).
Configurable email notifications for new and updated tickets.
Email integration allows tickets to be created and updated via email, with support for attachments. New users can be automatically created. Ticket properties can be updated via email (using included support_mailcmd module).
Highly configurable client and user ticket overviews, highlighting tickets that haven't been updated for a long time.
Fully integrated with Drupal's search functionality, users can only search for tickets they have access to.
Supports an unlimited number of clients, each with their own configuration and access permissions.