Techsupport Management systems is to represent software that has source code, releases, and so on. The Project module provides the primary "project" content type(s) and the ability to classify and browse projects. The included Project release sub-module enables managing downloads of different versions of the software represented by the projects
It allows users to submit issues (bug reports, feature requests, tasks, etc) and enables teams to track their progress. It provides e-mail notifications to members about updates to items. Similar to many issue tracking systems.