Hello,
I ordered hosting package with Servage. at 26.04.2008. But I not satisfied with their service. My websites always getting 404 errors, mysql issues etc. I sended ticket to them they just says " We are working hard, please wait bla bla". But today i sended to ticket them for cancelling account and refunding (today 29.04.2008).
As according their terms and service
"Payment
Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that periods service. Servage offers a five day money back guarantee on the initial hosting purchase. Prorated refunds are not possible. "
They says, you have just 5 days for giving money back. I ticketed them and responses are horrific. Please help what can I do.
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Apr 29 - 14:43 GMT
Customer
Hello,
According to your terms and service policy at
http://www.servage.net/page/terms_of_service.
"Servage offers a five day money back guarantee on the initial hosting purchase. "
I'm a new customer for 2-3 days already. Please provide refund to my account. I'm looking hearing from you
Best Regards
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Apr 29 - 14:35 GMT
Servage - Nick
Hello