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The purpose of the Hosting Support Forum is to assist user with questions related to hosting services and companies.

As this is not an advertising forum, be aware that the following are unacceptable content:

H5P on shared hosting

I am using Hostinger for a Drupal H5P server. When I try to upload images or video over ~6Mb the site freezes and eventually loads install.php. 

I can go back to the content page but any content that has caused a freeze during production will not load and go to install.php again. The Drupal log has the 2006 mysql server has gone away error.

Accessing Drupal Site from Multiple Devices

I am relatively new to using Drupal.
I recently installed Drupal 8.5.3 on my localhost - using Wampserver 3.1.0 -  and set up a site featuring Juicebox.
Moreover, I gave administrator permissions to a few people, who cannot, however, access my site, since they get a "This site can't be reached." message.
I already read a few relevant articles, but nothing actually worked out for me.
Any help would be greatly appreciated.

Media Replacement Steps on a Drupal 7 Site

I’m the administrator of a sophisticated site built with Drupal 7 and I need to quickly learn how to do a few things that would be trivial if I were working with a Dreamweaver site.  I’ve watched a few introductory lessons on Lynda.com etc. and I’m willing to bet that there are equivalent ways to accomplish these tasks with my Drupal site but I don’t immediately see how.

With the Dreamweaver site, as an administrator with access to the server what I could easily do is: use an ftp client to access and see all of the media from the site as it exists on the server.

Drupal Hosting in UK/USA

I'm still at the beginning of learning Drupal 8.5 in order to build a database website.
(One hosting representative suggested that I use Drupal 7 than 8.5 - (better using the modules) but I'm less convinced.)
I know that I'm likely to need at least Domain SSL if not 'extended' in time.


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