Before I post this review I want to lay out some facts:
RE: Credibility
- I'm a NEW user of Drupal and NEW member of the community so I have no posting history (hope to change that immensely going forward :-)
- I'm *NOT* being compensated in any way by http://www.hotdrupal.com/ for making this post, nor do I have any previous relationship with them.
- I have Drupal 5.7 installed on my site (http://www.tagle.it), but I do not yet have any traffic so I have not put this service through a performance test. This is only a review of my experience with signing / setting up.
After an exhaustive search through review after review about discount hosting packages (and nightmare testimonials), I realized that it's absurd to compare the shared hosting packages based on a price difference of a few $ per month or storage of 1 TB vs 3 TB, etc. This website is for my business, not personal use, so I needed a provider who is above all, RELIABLE.
I found HotDrupal via this forum and after reading their website, it looked like what I needed. I decided to go through their 800 number instead of the web to sign up in order to test customer support from the get go. To my surprise, a person answered the phone, he spoke clear, fluent English, and he was... wait for it..... COMPETENT. It was the owner, Steve.