Hosting support

Anyone use Domain.com for their hosting and had luck? Kinda hard to search the forums with domain.com here as that's used for a generic name.

I have a very unusual problem to report and I welcome your advice.

I own a reseller account with TMaxHost.

On Friday 18 December I deleted a number of unused accounts by using WHM > Multi Account Functions > Terminate Multiple Accounts.

I had used these accounts for testing and I did not need them any longer.

At the end of the procedure I listed the remaining accounts by using WHM > Account Information > List Accounts and all my main accounts were there, while the tests accounts that I deleted were gone.

So far so good.

A few hours later I found out that all my main accounts (with the exception of one) had disappeared.

I logged on a support ticket with TMaxHost, who responded that I deleted the accounts but they refused to give any proof of that - for instance the lines of the server log.

I know for sure that I did not delete my main accounts, but only my test accounts.

TMaxHost asked me username and password for the accounts to restore and I send them straight away.

That was the last time they replied to that support ticket.

I posted a few more messages asking them to give me an update, but no response.

I therefore opened a new ticket with Support, asking some explanation.

A day later both tickets had somehow disappeared - I still have the automatic emails that I received when I opened them.

Dear all,
I'm currently using Drupal 6 to develop websites, here is the problem I don't know how to solve:

# warning: mail(): SMTP server response: 553 5.5.4 ... Real domain name required for sender address in C:\apache2triad\htdocs\drupal\includes\mail.inc on line 193.
# Unable to send e-mail. Please contact the site administrator if the problem persists.

Anyone knows what's solution for this? Really appreciate if you could help!

Thanks,
Ning

Hi guys,

I am running 6.14 on a Linode and everything seemed to be working fine untill this morning. My site address is www.sierraavalanchecenter.org and it has been running smoothly for about a month -- All of the sudden I got a Site offline error message saying that drupal cannot connect to mysql.

"Site off-line

The site is currently not available due to technical problems. Please try again later. Thank you for your understanding.

I have found a lot of value in the forums, so I wanted to share my personal experience with Hostican:

For over a year I hosted my websites with Hostican. On 12/7/09, at approx. 12pm I realized that my websites had been turned off and were not available. I immediately tried to contact Hostican to resolve the problem by calling their phone line, but only received an answering message and a message that they “We’re Experiencing High Call Volume”. When I went to their website I realized I was unable to login into my account. I continued to call them and sent them inquiries via the contact form on their website.

Please note that on their website they clearly advertise and market that they Guarantee: “24/7/365 Phone & Email Support”.

Hi guys,
We're having an issue install drupal 7. We get to the first page "select an install profile" and it appears not to load the template (Its a white page with only 1 blank option to select that doesn't do anything). I don't know if this is related but we recently found out our host only has php 5.1.6?