Hosting support

Hi I was wondering if anyone can help me i am transfering a site to a new host and i am having a few problems with the host. Clean URLs are not enabled so I can restore from the back up as it causes problems with the site. How do i alter my .htaccess file to enable clean urls?

The file is here:

I would appreciate any help you can give me as this is really urgent the site needs to be up today

#
# Apache/PHP/Drupal settings:
#

# Protect files and directories from prying eyes.

Order allow,deny

# Don't show directory listings for URLs which map to a directory.
Options -Indexes

# Follow symbolic links in this directory.
Options +FollowSymLinks

# Make Drupal handle any 404 errors.
ErrorDocument 404 /index.php

# Force simple error message for requests for non-existent favicon.ico.

# There is no end quote below, for compatibility with Apache 1.3.
ErrorDocument 404 "The requested file favicon.ico was not found.

# Set the default handler.
DirectoryIndex index.php

# Override PHP settings. More in sites/default/settings.php
# but the following cannot be changed at runtime.

# PHP 4, Apache 1.

We are running our intranet on a webhosting provider. At first, the provider did not have our requirements at all (some Drupal requirements not possible on a shared hosting because it might affect other customers on that hosting). So paid him more to move from a shared hosting to an own server.

However, when we now had our first intranet training, and 5-10 users tried to login the same time, suddenly the server seemed to be down. I am not sure if the server was really down, but it was not possible to get any server response. Always timeout. After a while, at least a Drupal "Site in maintenance mode" message came up. I could get the FTP server responding as well as open phpMyAdmin.

Our hosting provider tells us it is not an issue with the server but with our system/software, i.e. Drupal, but I cannot believe that because we are running a standard Drupal 6 installation with CCK, Views, etc. They monitored the system while we were trying to login with many users. According to them, the swap file (2 GB) gets used up to 70% while it should only be 10% or so normally. So they argue it is our software which is not correct:

http://img338.imageshack.us/img338/6410/100525swap1.jpg
http://img697.imageshack.us/img697/7562/100525swap2.jpg
http://img189.imageshack.us/img189/1083/100525swap3.jpg
http://img248.imageshack.us/img248/3631/100525swap4.jpg

Additional information:

I was going to move my Drupal sites over to Hostgator.com they are now limiting all shared hosting to 64M for PHP limits. I know form my sites I needs 128M they will not upgrade I was told I would need to get a dedicated server. I will be looking for another host provider.

is it possible to build my site with drupal and use my current hosting site - bluehost?

Hi,

I'm looking for multi-site / reseller hosting that will allow my organization to white-label the admin panel, and allow our customers to see our branding. The catch is that I want this to be managed by the hosting company (all drupal updates installed, intial drupal configuration, etc.)

Pluses would be if we could add modules as needed, have a great amount of server access, and are able to install our ecommerce packages too.

Thanks,
F

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