I received the following questions from the technology group in my organization. They are trying to implement new technologies and Drupal came up.
1. Is the technology adaptive or flexible enough to allow the integration of technologies in the future as
needed? (ex. can we add to or link to wikis, Adobe Connect sessions, etc.)
What specific technologies / tools are included in the product?
2. Is the graphic user interface (GUI) straightforward or self-evidentially simple?
Is the technology designed to integrate with specific, extant, companion technologies (ex.
GroupWise, MS Exchange)?
3. Cost: Is the technology a one-time purchase?
Is the technology charged per user? Per month / year?
Design/branding costs?
Additional cost information:
4. Is the product hosted and maintained by the vendor (ex. like a Google app.)?
Or do we purchase the product and install it on a SERVE server?
If vendor-based:
What kind of support is included in the purchase price?
What is typical response time to a technical support inquiry?
Can the vendor provide references from clients regarding their support services?
Additional backend information:
5. Is training offered from the provider?