Hi, my name is Federico Parra, I have been designing websites for the last 10 years, the last few in Drupal.
Some of my websites are www.garrahand.com, www.federicoparra.com, www.sweetstream.org,
and others.
I decided to give a try to Pantheon (www.getpantheon.com) as an alternative to both Amazon
EC2 and Hotdrupal.
I want to share here a few really bad aspects of their service that you will not find advertised
on their website and that can make you lose money, like it happened to us.
To begin with, let me say that Pantheon framework for Drupal developers is invaluable,
rich, clever, dynamic, and pretty much the best framework I've found (although I've never
tried Acqua, which I imagine may be even better, but too expensive for us at this point).
Now, that said, their offering is deceitful.
The main problem: they market themselves as being a cloud-based hosting/framework all-in-one solution for your
Drupal websites. Sounds great!
What comes to mind when somebody say cloud-based these days? Exactly. Something like Amazon EC2.
Something that can grow infinitely, something without size/bandwidth limitations (a priori).
That's exactly how Pantheon promote themselves, as having "DROPS" machines that can chain with one another
to take as much of a traffic peak as your site might receive. Wow! One may think.
Not so fast.