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This is my very short experience with startlogic hosting company.
My account had been set up Aug. 8 2006.
Yes creating account with startlogic is simple and straightforward. It was good.
However my disappointment started right after that.
As most of the drupal community know that it needs "Lock_Tables" privilege to database.
By default, startlogic does not offer the privilege.
I called technical support and hold my phone almost 30 minutes.
When I connected to support guy, answer was short and simple. I need to submit ticket thru startlogic website.
I submitted a ticket right after that and waited about 48 hrs but no reply from supprt dept.
So I tried to call again about the issue that I need database privilege. I waited another 30min to connect to technical support guy. His answer was "Leave database name, user name, desired privileges, and so on.."
I thought it will solve problem in short time. I waited and waited...
Today, Aug. 14, 2006, still there are no response in the startlogic ticket system.
This morning, I called them to cancel my service with startlogic and the operator says "Send email to billing department and it will be process in 2 business days."
I do not know why they have 1-800 number which is not helpful at all. Nothing had been solved via phone support, nor email yet.
Conclusion: it may be different experience for each person, but I would not recommend startlogic to anyone.
I've read old thread about the Yahoo hosting. Everyone sound working well except .htaccess file.
I am having more basic problem. I uploaded drupal files and set up database to the root directory of my hosting space.
However, the index.php file is not accessible. Message from browser is:
"You are not authorized to view this page"
"You might not have permission to view this directory or page using the credentials you supplied."