Hi all,
I am looking at different internet paltforms to use for the business but would like to know whether Drupal does cover our requirements (listed bellow) and therefore I would appreciate if somebody from the technical team could rate the functionality of Drupal using the following: 3 Existing Functionality, 2 Can be developed (by us)or 1 Cannot be developed.
List of requirements:
Central resource for customers to send questions (help function)
Adding multi-media/Using video, image and instruction/Using Adobe Captivate for image capturing
"How to?" cards work much better now
Update information/communication
Bespoke functionality needs to be recorded. What version of the application is used for a specific client?
Use intranet internally for document management, content, FAQs for each product...)
Security is important (very strong management and workflow)/Access restricted to specific areas/documents
Comprehensive list of the setting (People settings to be marked by a question mark to define what is that setting)
List of non deliverables
Recurrent Questions with a "Yes" and "No" answers
A tutorial is a good idea
The sign element should be linked (linking elements/pages and releases)
Tagging the knowledge base application (keyword for search)
Known issues management