MultiSpeak widget unlocks a full suite of communication options for you and your customers. For the first time, experience live video and audio alongside a robust chat system, all in one easy to use interface.
The multispeak product has some seriously cool functionality. Once installed on your website, it can do the following:
* It enables anyone visiting your website to start a live chat with your helpdesk staff members.
* By clicking on the audio call button, it enables voice-over-IP (VOIP) calls from your customers to your helpdesk staff.
* Only when allowed by your helpdesk staff, visitors to your website can even make live video calls for enhanced help and support.
* Helpdesk staff can share multimedia content such as images and video with customers directly through the widget.
* The helpdesk interface enables each helpdesk staff member to answer multiple chats at the same time. Staff members can also use the same single interface to answer audio and video calls.
* The Control Centre offers each company an intuitive way to manage their account, customise the widget, add/delete helpdesk staff members, review chat logs, review overall stats and much, much more.
* If none of your helpdesk staff are online, the widget will allow your customers to leave a message with a choice of callback contact options.

https://www.drupal.org/sandbox/multispeak/2511070

git clone --branch 7.x-2.x http://git.drupal.org/sandbox/multispeak/2511070.git

Comments

arun murugadoss - drupal geeks’s picture

arun murugadoss - drupal geeks commented

Hi,
There are some errors reported by automated review tools. See http://pareview.sh/pareview/httpgitdrupalorgsandboxmultispeak2511070git

There are many warnings and errors on unused variables, line length and wrapping, comments reported by this report.

arun murugadoss - drupal geeks’s picture

arun murugadoss - drupal geeks commented
Status: Needs review » Needs work

Hi,
There are some errors reported by automated review tools. See http://pareview.sh/pareview/httpgitdrupalorgsandboxmultispeak2511070git

There are many warnings and errors on unused variables, line length and wrapping, comments reported by this report.

multispeak’s picture

multispeak commented
Issue summary: View changes
Status: Needs work » Needs review

Sorry, errors and warnings are fixed now.

PA robot’s picture

PA robot commented

We are currently quite busy with all the project applications and we prefer projects with a review bonus. Please help reviewing and put yourself on the high priority list, then we will take a look at your project right away :-)

Also, you should get your friends, colleagues or other community members involved to review this application. Let them go through the review checklist and post a comment that sets this issue to "needs work" (they found some problems with the project) or "reviewed & tested by the community" (they found no major flaws).

I'm a robot and this is an automated message from Project Applications Scraper.

mojiferous’s picture

mojiferous
he/him
commented

Manual review:

multispeak.admin.inc: Fix incorrect and misleading documentation block for multispeak_admin_settings_form(). Should be documentation about the form, hook_admin_settings() is not a valid hook

multispeak’s picture

multispeak commented

Done

cbanman’s picture

cbanman commented
Status: Needs review » Reviewed & tested by the community

h3>Automated Review

Automated tests look good.

Manual Review

Individual user account
Yes: Follows the guidelines for individual user accounts.
No duplication
Yes: Does not cause module duplication and/or fragmentation.
Master Branch
Yes: Follows the guidelines for master branch.
Licensing
Yes: Follows the licensing requirements.
3rd party assets/code
Yes: Follows the guidelines for 3rd party assets/code.
README.txt/README.md
Yes: Follows the guidelines for in-project documentation and/or the README Template.
Code long/complex enough for review
Yes: Follows the guidelines for project length and complexity.
Secure code
Yes: Meets the security requirements
Coding style & Drupal API usage
From what I can see it looks good.

This review uses the Project Application Review Template.

cweagans’s picture

cweagans
He/Him
Primary language English
Location Boise, ID, USA
commented
Status: Reviewed & tested by the community » Fixed

@multispeak, I messaged you with this, but just want to make sure you see it: org accounts are not allowed to comment on things. Please see drupal.org/terms for details.

Thanks for your contribution!

I updated your account so you can promote this to a full project and also create new projects as either a sandbox or a "full" project.

Here are some recommended readings to help with excellent maintainership:

You can find lots more contributors chatting on IRC in #drupal-contribute. So, come hang out and stay involved!

Thanks, also, for your patience with the review process. Anyone is welcome to participate in the review process. Please consider reviewing other projects that are pending review. I encourage you to learn more about that process and join the group of reviewers.

Thanks to the dedicated reviewer(s) as well.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.