Frequently asked questions about the Association

Why do we need a Drupal Association?

Creating the Drupal Association opens up a number of opportunities for the project. For example, donations may be given to the project through a central entity, rather than to individual community members. By handling administrative tasks, such as event management, this frees resources within the community to focus on improving the Drupal project. It also provides the opportunity for individuals and businesses to be formally recognized as supporters of the project.

How is the Drupal Association tied to the Drupal community?

The Drupal Association exists to support the community behind the Drupal project. Each year the community is invited to elect two "At Large" Directors to join the board.

What is the history of the Drupal Association?

Check out our history page.

Is Drupal a registered US 501(c)(3)?


Are donations or memberships tax deductible?

Donations are tax deductible in the United States.

Why does Dries, and not the Drupal Association, hold the domain name?

Dries has always retained access to the domain name, and has a proven track history of being responsible with its care.

Does the Drupal Association own the Drupal trademark?

No, the Drupal trademark belongs to Dries. For more information, please check the Trademarks and copyright page.

Does this mean I need "authorization" from the Association to setup a Drupal booth at an event, or distribute flyers, etc?

Generally, no. Let common sense be your guide here, but as long as you are sticking to fair use and doing work that benefits rather than harms the Drupal community as a whole, you should be fine. That said, contacting the Association (via the Communications/PR Officer) to let them know is a nice thing to do, and the Association could even possibly help with planning some of the bigger events.

Are the members of the Board of Directors taking on additional work, or are they just doing the same thing they've always been doing?

While most members of the Board of Directors are performing roles closely linked to their existing duties within the Drupal community as a whole, the Association does represent additional responsibilities on top of their normal day-to-day efforts.

Are the Association members being paid to do their work?

No. All work being done for the Association by members is on a volunteer basis.

When are the Association members speaking on behalf of the Association?

Drupal Association members rarely speak on behalf of the Association. If they do they will very clearly state the fact that it is on behalf of the Association. If someone attributes a statement to the Association which was not clearly stated as being on behalf of the Association then it is an error in reporting.

I'm upset at something that happened on a site. Can I get help from the Association? sites are managed and maintained by teams of dedicated volunteers who have responsibility for content and for creating and enforcing site policies. The Association entrusts day to day site decisions to these teams and avoids wading in. Concerns about can be addressed via the contact form at Concerns about can be addressed to one of the moderators listed at the groups site. If you are concerned about potential libel, please contact the Association directly via our contact page.

What do you do with my information?

See the Terms of Service and Privacy Policy for specific information.

But what if...

The Drupal Association will vote on it. :)

Frequently asked questions Association membership

Where are my member dues spent?

Your member dues fund programs such as Community Cultivation Grants, infrastructure and maintenance and more that help to meet our mission to unite a global open source community to build and promote Drupal. Learn more about our programs.

Are donations or memberships tax deductible?

Donations are tax deductible in the United States.

How do I get my member badge to appear on my profile or my company node?

Once you have completed your transaction, your member badge will appear roughly an hour later. To ensure your Organization Member badge appears on your profile, check your Current Company on your profile. It should match the Organization Member company. Ask other employees to do the same. You can also grab a badge for your website(s).

What is the difference between Individual and Organization membership?

The benefits are similar but the difference is who gets the recognition for supporting the Association. Individuals are named in this list and organizations are named in a different list.

What is the difference between Organization membership and being a Partner or a Supporter?

Organization membership is an easy and affordable way for your company to give back. Partners and Supporters are going above and beyond to support the Association and by doing so they receive benefits that are appropriately matched to the annual dues for those programs. Learn more about the Supporting Partner, Technology Supporter, and Hosting Supporter programs here.

How do we find out if our organization already has a node on

Not sure if you have a company node? Check the Marketplace management page.

How will I know when it’s time to renew my membership?

You will receive an email 30 days before your membership end date. This reminder goes to the email you gave when you signed up, so if you don't check this email frequently, you should add your membership end date to your calendar so you don't miss the renewal date. If you selected auto-renewal, you will get an email stating that your renewal will be processed soon about 7 days before processing occurs.

What is the refund policy?

Membership fees are not refundable unless there was a transaction error.

Can I pay another way than PayPal?

Absolutely! We accept USD via for Individuals or Organizations. You will need a credit card to complete the transaction.

What if I don’t have a credit card or PayPal account?

There are two other options. First, you are able to pay onsite at DrupalCons. Otherwise, you can mail in a check. Let us know first and then send a check to:

Drupal Association
3439 NE Sandy Blvd. #269
Portland, OR 97232, USA

How do I update my billing information?

If your billing information has changed and you have auto-renewal, use the link in your auto-renewal notification email that came when you signed up for membership. If you cannot find that email, contact us. It is best to update your billing information when you pay for your membership renewal if you don't have an auto-renewal subscription.

How do I cancel my auto-renewal subscription?

There is a link in the auto-renewal notification email you receive after sign up that allows you to cancel your auto-renewal subscription if you paid in USD. If this email is lost or buried forever, you can contact us to update your subscription anytime. If you paid via EUR using PayPal, you can update your subscription directly in PayPal or contact us for assistance.

Why don't you bundle membership with a DrupalCon ticket?

We don’t bundle membership with DrupalCon tickets because the Drupal community is built on the spirit of giving. Our members join because they want to give back and push the project forward.

How do you notify me about new member benefits?

Keep an eye out for the Association monthly newsletter. We announce new discounts there and on @DrupalAssoc Twitter account.

How do I submit a member discount offer?

Use this form.

Frequently asked questions about Association swag

How long will my order take?

Your membership starts as soon as you complete your purchase (Credit Cards & PayPal complete immediately, mailed checks complete once your check is received and processed). Your hat, cup, or stickers will be shipped within 5 business days. Within the states, it can take up to 1 week to receive your swag. Internationally, it can take up to 6-8 weeks because of customs. Has it been more than 6 weeks? Contact us.

What if there is a problem with my items?

Let us know. We want our members to be excited to support us and our projects and will do everything we can to make that happen.

Is my purchase tax deductible?

Because the Drupal Association is a registered US 501(c)(3) organization, Donations are tax deductible for U.S. citizens. For donors outside of the United States, please consult with your tax advisor about whether your donation will be tax deductible.

Frequently asked questions about donating to the Association

How can I donate?

Currently, we accept donations in either Euro or U.S. dollars. Please see our donation form.

What is the refund policy?

Donations are not refundable unless there was a transaction error.

Are donations tax-deductible?

See these sections in this FAQ:

What does my contribution support?

Your financial support will be invested in the infrastructure needed to support Drupal, in marketing initiatives, and producing real-world events for the community. Your contributions will directly support Drupal where help is needed most, in keeping the running smoothly and the community growing quickly. Donations made from the Drupal download page are earmarked specifically for

Will the Drupal Association publicly recognize me if I donate?

Only if you wish. There is an opt-in/opt-out on the donation form where you can indicate your wishes.

Who donates to the Drupal Association?

The Drupal Association is supported by members of the Drupal community.

How can I donate to a particular development project?

The Drupal Association does not accept such donations at this time. Please consider hiring someone from the services page.

I don't have much money; can I still help Drupal?

Certainly! There are many ways to contribute to the project that involve no financial transactions at all! Please see the How to contribute page on Also please see this excellent HOWTO on donating to Open Source projects.

I don't have PayPal or a credit card. Is there some other way I can pay?

You can also deposit your donation directly into our bank account. Contact us for our Bank account information.

How can I make a corporate contribution?

Please contact us if you represent a company that would like to donate to the Drupal Association.

Can I mail you a check for a donation or a membership payment?

Let us know first and then send a check to:
DrupalCon, Inc.
3439 NE Sandy Blvd # 269
Portland, OR 97232