Hi All,
We are planning on opening our company site around Dec / Jan, so end of this year. Once again looking into viable CMS alternatives etc.
There are two key factors that I need to consider in choosing a CMS. And I realise that i may need to involve someone with better knowledge then myself with programming, and this may cost money. However the key basis here is I want to see what's out there at the moment, and then I can look at what can be done with the tools at hand.
1st: Individual User Downloads.
We want to offer our clients a control panel / account area. So when they login they can download their own individual invoices that are generated by Quicken. Our staff here upon generating an invoice, instead of emailing it will upload it to their user account for download.
Can this be achieved ? And is there a module that is available for this ?
2nd: Support System
Our company is heavily based around network support, and onsite support for clients. I have been looking into helpdesk solutions at present. Ideally I would love to build this into the main site, and not choose a Kayako support solution or one alike that is standalone.
Is there any support systems that integrate ? OR a module for this ?
I have had a browse through the modules but either i'm blind or the isn't somthing there that will fit these roles.
Any advice appreciated.