I'm using the module in context of Drupal Commerce.

If a customer selects Country: "Austria", but provides a German VAT, a timeout happens and is being logged to watchdog correctly:

Typ vat_number
Datum Montag, 11. November 2013 - 13:32
Benutzer webksde-test
Standort http://example.com/checkout/xx/checkout
Referrer http://example.com/checkout/xx/checkout
Nachricht TIMEOUT
Schweregrad Fehler
Hostname xxxxxxx
Operationen

I'm not sure if this selection has something to do with the timeout, but the real problem is:
"Soft validation" is selected, but anyway the user cannot proceed. There are no error messages being output and the user just stays on the input form.

Comments

Anybody’s picture

Additional information: If I select "Germany" as country in the address, everything works fine currently. So this is PERHAPS a good hint for reproduction.

Anybody’s picture

Further information: The same problem occurs for "SERVER_BUSY" error. The user may not proceed and no error message is being displayed. Only in the watchdog log you can see the error.