We were getting "There was a problem with your newsletter signup." whenever a user signed up. We theorized that maybe it was because we had 2 lists on the user entity, so we removed one of them. Each list had its own merge fields, some of which were expecting the same data (2 lists asking for First Name, for instance). Removing the second list subscription field resolved this error for us.

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scotself created an issue. See original summary.

ruscoe’s picture

Assigned: Unassigned » ruscoe
ruscoe’s picture

Status: Active » Postponed (maintainer needs more info)

I wasn't able to reproduce this using the same configuration (both lists updated successfully.)

Are there any MailChimp errors appearing in Watchdog when you try to update an entity with two subscription fields?

samuel.mortenson’s picture

Status: Postponed (maintainer needs more info) » Closed (outdated)