Closed (outdated)
Project:
Mailchimp
Version:
7.x-4.x-dev
Component:
General
Priority:
Normal
Category:
Bug report
Assigned:
Reporter:
Created:
20 Apr 2016 at 03:01 UTC
Updated:
22 Dec 2018 at 00:06 UTC
Jump to comment: Most recent
We were getting "There was a problem with your newsletter signup." whenever a user signed up. We theorized that maybe it was because we had 2 lists on the user entity, so we removed one of them. Each list had its own merge fields, some of which were expecting the same data (2 lists asking for First Name, for instance). Removing the second list subscription field resolved this error for us.
Comments
Comment #2
ruscoe commentedComment #3
ruscoe commentedI wasn't able to reproduce this using the same configuration (both lists updated successfully.)
Are there any MailChimp errors appearing in Watchdog when you try to update an entity with two subscription fields?
Comment #4
samuel.mortenson