Acceptance Criteria
Given that I am logged in as an administrator
when I visit the Donations list page
then I see donations that failed
and when I can click the donation record page
then I see the donor's email address so I can send a followup message.
*Potential Future Work*: Send a follow up message through the site.
Follow Up Message
Subject: An issue with your donation to [site:name]
Body:
Dear [Donor Name],
Thank you for donating to [site:name]. Unfortunately there was an issue processing your donation. We appreciate your support and would like to resolve the issue. Please contact us at [site:email] at your earliest convenience.
Sincerely,
[site:name] Tech Team
Comments
Comment #2
cedeweyComment #3
cedeweyWe could have site admins install the Views Send module and use that to send follow up messages to those who didn't complete their donations.