As I know this is an old problem. Maybe I find a solution. Please check link below:
https://www.drupal.org/node/1161738#comment-10043816

Thank you

Comments

TwoD’s picture

Status: Needs review » Closed (duplicate)
Issue tags: -ckeditor, -version cannot determine

Thereare many issues about this.The stable resleases do not support CKEditor 4. Use the -dev snapshot and help test it if you need to use v4, else stick with version 3 until the next Wysiwyg release.

SunnyGambino’s picture

Issue summary: View changes