The aim of my project is to create an online help-centre for my company...
what I want is the following,
a "front page" for any user to use where there is a search area containing a field to search for questions (that autocompletes as the user types), and a drop down menu to select a help area "technical", "sales", "HR", "Payroll" etc... - this should default to All Areas.
Underneath this search area I want an area where the top 5 asked questions are displayed OR if the user has selected a help area the top 5 questions within that help area are displayed OR if the user has entered a question the related questions are displayed. In each case, i want it so the user can click on a question to display the answer in a light-box type pop-up.
These two boxes along with a welcome title and logo are all that is to be displayed...
I also want to have a backend where a registered user must login to access. Once logged in, the backend should be tabbed.
One tab will be for "Content Management" where users with this permission can add/edit/delete content - similar layout to the front end. The user will be able to search as in the front end except this time the question/answer/tags etc are displayed in fields that can be edited..