The support request issues should be made more visible on Drupal.org. Only few users have discovered them, but developer response has generally been good (at least that is my impression). One thing we should do is mentioning the support requests on the forum submission page. More ideas welcome. It would be nice if the categorie selection for project.module would be moved to the first page of its submission process. Then we could have a direct "submit support request" link.

Comments

Bèr Kessels’s picture

Bèr Kessels commented

For reference: there has been some talk about this: http://drupal.org/node/view/2426

Zen’s picture

Zen commented
Category: task » feature
vm’s picture

vm commented
Component: web site » Redesign

Cleaning up the queue.

Moving to redesign.

mitchell’s picture

mitchell commented
Priority: Normal » Major

I'll keep an eye out for any redesigns that address this on the project page, but in the mean time, here are other pages that should mention support requests.

not related: #1239326: Update the support forums structure according to the current needs

I'll come back and work on this another time.

tvn’s picture

tvn commented
Status: Active » Closed (won't fix)

Closing old issues.