After subscribing a post, when a new comment is saved, I will receive a notification email with the title "Comment for Forum topic: test mail comment":

11

Read more http://172.16.4.24/drupal_test/?q=node/2#comment-18

--
This is an automatic message from 172.16.4.24 To manage your subscriptions, browse to 
http://172.16.4.24/drupal_test/?q=user/3/notifications
You can unsubscribe at
http://172.16.4.24/drupal_test/?q=notifications/unsubscribe/sid/3&signature=51d7081672cf53561a
40519d05f350b6
MessageID=<3.2.18.1260441295.ef4a9d93b39c266af474cc9c59ac3a93@24.com>

And I reply this email with the title "RE: Comment for Forum topic: test mail comment":

222


11

Read more http://172.16.4.24/drupal_test/?q=node/2#comment-18

--
This is an automatic message from 172.16.4.24
To manage your subscriptions, browse to  
http://172.16.4.24/drupal_test/?q=user/3/notifications
You can unsubscribe at  
http://172.16.4.24/drupal_test/?q=notifications/unsubscribe/sid/3&signature=51d7081672cf53561a40519d05f350b6
MessageID=<3.2.18.1260441295.ef4a9d93b39c266af474cc9c59ac3a93@24.com>

After Mailhandler retrieves, I receive an email from drupal with the title "There was a problem with your email to 172.16.4.24 (RE: Comment for Forum topic: test mail comment)":

In order for emails to be accepted by 172.16.4.24:
- They must be sent in reply to a valid notification email.
- The reply must be done from the same email address the notification was sent to.

And in the "Home › Administer › Reports", I get a warning:

Received an email with no parameters from Yixiu Huang <yixiuhuang@hengtiansoft.com>: RE: Comment for Forum topic: test mail comment

And no any comment is published... How should I do to solve this?
Thanks! Btw, I installed Mailhandler 6.x-1.8

Comments

yixiu’s picture

yixiu commented

Done. Caused by wrong mail method. Please close it.

drippydrop’s picture

drippydrop commented

I am having the same issue but I am not understanding how you fixed it. You changed the mail method?
Any help on how you configured would be greatly appreciated :)

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented

I've seen this as well - it's very hard to debug the installation/code of this module.

My problem was fixed with #641758: Messageid backup for subdomains, and more robust checking in general, and whitespace cleanup.. Could you try out the dev and see if that works?

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Status: Active » Postponed (maintainer needs more info)
intu.cz’s picture

intu.cz commented

Hello, do you by any chance remember what was your solution? What was the wrong mail method? I tried PHPMailer and Drupal Mail and still get the same message.

hanno’s picture

hanno commented

subscribe

hanno’s picture

hanno commented

The mail message text is a bit vague, but after debugging I found that the function mailcomment_authenticate_default, where parameters are detected, was never fired in my installation.
I had the wrong configuration. Please check that:
In your mailbox configuration Message authentication method is set to MailComment Default (admin/content/mailhandler/edit). Only then the parameters are discovered.

For debugging: You can check if you get the message-identifier if you place drupal_set_message("identifier: " . $identifier); at the end of the function mailcomment_authenticate_default. Then you can see if this function is triggered and if you get the identifier (containing the parameters).

mathieu’s picture

mathieu commented

I'm having a similar issue and the MessageAuthentication is set to MailComment Default.

Investigating...

blueprint’s picture

blueprint commented

Tried #7 to no avail. It doesn't matter if MailComment Default is set. The only solution for me was to backport mail2web out of the old instance of OA that was working. This worked like a charm. Something in mail_alter or the id parsing has changed.

danepowell’s picture

danepowell commented
Status: Postponed (maintainer needs more info) » Closed (won't fix)

Sorry, Mail Comment 6.x-1.x is no longer supported. Please upgrade to 6.x-2.x and re-open if still an issue. Thanks!