Frequently Asked Questions

The Frequently Asked Questions (faq) module allows users, with appropriate permissions, to create question and answer pairs which they want displayed on the 'faq' page. The 'faq' page is automatically generated from the FAQ nodes configured. Basic Views layouts are also provided and can be customised via the Views UI (rather than via the module settings page).

Features

The layout of the FAQ page can be modified on the settings page. There are four question and answer layouts to choose from. In addition, if the 'Taxonomy' module is enabled, it is possible to put the questions into different categories when editing. Users will need the 'view faq page' permission to view the built-in 'faq' page and will need the 'administer faq' permission to configure the layout, etc.

There are 3 blocks included in this module. The first shows a list of FAQ categories. The other two can show a configurable number of FAQs - one shows recent FAQs, while the other just displays random ones.

Views

The module now integrates with Views and a few basic Views layouts have been provided. These layouts can be modified via the Views UI and the settings on the faq configuration pages have no bearings on these Views.

If you have additional Views layouts you'd like to add to this default list, please open a feature request in the issue queue and attach your Views export.

Ask the Expert

With the help of the FAQ Ask module, it is possible to allow users of your site to ask a question which will be queued for an 'expert' to answer. Once answered, the question and answer will appear on the FAQ page. This is only available when using FAQ categories. See the FAQ Ask module's project page for more information.