Problem/Motivation

I have trouble with help tooltips. the icon is displayed correctly , but I move the mouse on on the icon I don't see any help tooltips text on all occurences.

example: on my current development application form: https://www.worldwatercouncil.org/en/BECOME_A_WORLD_WATER_COUNCIL_MEMBER

for information :
-I have tried to do it on another webform and the issue is the same.
-and it's worked on a previous version webform 5.9 on Drupal 8.8.4

Steps to reproduce

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

CommentFileSizeAuthor
#15 3166141-15.patch1.39 KBjrockowitz
#14 3166141-14.patch1.28 KBjrockowitz
#5 options_sex_do_not_exist.JPG81.4 KBl.grube
#3 query_ui_module.JPG26.33 KBl.grube

Comments

l.grube created an issue. See original summary.

jrockowitz’s picture

jrockowitz commented
Status: Active » Postponed (maintainer needs more info)

Did you install the jQuery UI Tooltip module?

l.grube’s picture

l.grube commented
StatusFileSize
new query_ui_module.JPG26.33 KB

Yes it's installed.

jrockowitz’s picture

jrockowitz commented

Is anything being logged (/admin/reports/dblog)?

Have you tried clearing Drupal's cache a few times?

l.grube’s picture

l.grube commented
StatusFileSize
new options_sex_do_not_exist.JPG81.4 KB

Clearing the DRUPAL cache is done, I have retried 2 or 3 times, nothing change

and I have done a screenshot of /admin/reports/dblog in attachment.

jrockowitz’s picture

jrockowitz commented

What version of webform and drupal are you using?

l.grube’s picture

l.grube commented

Drupal 8.9.3
Webform 6.0.0 alpha14

jrockowitz’s picture

jrockowitz commented

I am not able to replicate this issue using the latest 6.x release and Drupal 8.9.3.

Are you able to reproduce the issue using https://simplytest.me or vanilla Drupal site?

l.grube’s picture

l.grube commented

I have try to use https://simplytest.me but I receive an error when I trying to configure a test environment.

on my own site I have tried to do something, to change my custom theme with bartik theme and it worked.
What can I search to find the issue ?

thanks

jrockowitz’s picture

jrockowitz commented

What base theme are you using?

l.grube’s picture

l.grube commented

our theme is based on bootstrap 3.

but for information I have a previous version of my site where I have copied the latest version of my application form, and tooltips are working.

application form on my current version of my website: Tooltips are not working
Drupal 8.9.3
Bootstrap 3.23
Webform 6.0.0.14

application form on previous version of my website: Tooltips are working
Drupal 8.8.4
Bootstrap 3.21
Webform 5.9

may be it can be help.

tip-ok’s picture

tip-ok commented

The same issue with webform 6.0.014, bootstrap 3.23, jquery_ui_tooltip 1.1, drupal 9.0.4.

jrockowitz’s picture

jrockowitz commented
Version: 6.0.0-alpha14 » 8.x-5.x-dev
Status: Postponed (maintainer needs more info) » Needs review
jrockowitz’s picture

jrockowitz commented
StatusFileSize
new 3166141-14.patch1.28 KB

The attached patch is applicable to 8.x-5.x and 6.x.

jrockowitz’s picture

jrockowitz commented
StatusFileSize
new 3166141-15.patch1.39 KB

Here is a slightly better patch.

  • jrockowitz authored c4503ab on 8.x-5.x 
    Issue #3166141 by jrockowitz, l.grube: help tooltips are not displayed
jrockowitz’s picture

jrockowitz commented
Status: Needs review » Fixed

Since I am know exactly what the issue is, I committed the patch. Please download the latest dev release to review.

  • jrockowitz authored c4503ab on 6.x 
    Issue #3166141 by jrockowitz, l.grube: help tooltips are not displayed
l.grube’s picture

l.grube commented

Great job jrockowitz,

I have applied dev version and it's working perfectly now.

thanks you

Laurent

tip-ok’s picture

tip-ok commented

Works like a charm! Thank you!

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.