Last updated June 14, 2015. Created on September 27, 2008.
Edited by Wim Leers, LeeHunter, JuliaKM, rboone. Log in to edit this page.

If you've found a problem with Drupal code, the Drupal.org website, or Drupal documentation, follow these steps.

  1. Try to solve the problem yourself.
  2. Report problems with the Drupal software, a contributed module/theme, the documentation, or the Drupal.org site to the community using the issue queues.
    In case of a contributed module/theme, check Drupal's built-in Status Report and the included README.
  3. Note that Drupal is built by a community of volunteers, that there are more things to be done than there are people to do them, and that even "simple" changes take time. See: how to interact with the Drupal community.

  4. Ask the community for assistance. Please do not simply post a Support Forum request, or a "Support Request" issue (in case of a contributed module/theme) without at least trying to find an answer using the FAQ or the docs (see above). The online docs will probably offer you a faster resolution for your problem.
    In case of a contributed module/theme, check Drupal's built-in Status Report and the included README.

Looking for support? Visit the Drupal.org forums, or join #drupal-support in IRC.