By chantaspell on

Hi.

I have installed e-commerce and want to start selling downloadable products.

I have set my file system path which looks something like /home/*********/*/*******.com/user/htdocs
in the "file download settings" page.

Now, when I go to create content>product>File download product I can create a product to sell, but I can not upload the file onto the server. If I create a file called "downloads" I am unable to ftp anything to that file, recieving "access denied" error.

Would really appreciate it if someone could explain how to set up a downloadable product. Have searched here and elsewhere, and read the manual but couldn't fond anything to help me.

Many Thanks

⋅ Categories: Drupal 5.x

Comments

cog.rusty’s picture

cog.rusty commented

Drupal cannot write into your htdocs directory (where I assume you have installed Drupal) because the permissions of that directory (usually 755) don't allow that. Create and use another files directory, with the proper permissions.

In your /admin/settings/file-system page

- if you have selected "Download method: Public" then set it to just "files", create a "files" directory under "htdocs", and set its permissions to 777.

- if you have selected "Download method: Private" then set it to "../files", create a "files" directory under "user" (same level as "htdocs"), and also set its permissions to 777.

I think the EC Files module demands to make it "Private", but I don't remember for sure.