Troubleshooting
Last updated on
19 March 2018
Drupal 7 will no longer be supported after January 5, 2025. Learn more and find resources for Drupal 7 sites
- Notify does not send out any notification emails:
- Check that Drupal can send email otherwise (e.g. request a password reset email). If this does not work, the problem is with your site's email configuration, not Notify.
- Inbound links in the notification e-mail is rendered as
http://default: - You may need to set the
$base_urlin your settings.php file. Examples for how to do this are provided in settings.php. - Users are missing notifications on a multilingual site:
- If your site is multilingual, and Notify is not sending all notifications to all subscribed users, the first thing to try is to visit the multilingual settings and turn off any language filter (i.e. set Notify to notify about “All contents”). If changing this setting makes a difference, you need to review your multilingual settings for nodes, users and Notify and make sure that they match.
- Notify makes the site crash:
- If you have the core PHP Filter module enabled, nodes which include bad PHP code will break your site when they're processed by Notify. If this happens, you may try to disable the PHP Filter module.
If the above does not help you, to file bug reports and feature requests, use the issue queue linked to from the Notify project page.
Help improve this page
Page status: No known problems
You can:
You can:
- Log in, click Edit, and edit this page
- Log in, click Discuss, update the Page status value, and suggest an improvement
- Log in and create a Documentation issue with your suggestion