Stephen Quatrano (stefanoq)

I am a software engineer, entrepreneur, management consultant and teacher.

Over 35 years I have participated in some of the most interesting trends in business management and IT including P2P networking and distributed computing, client-server systems, decision support and data warehousing, computer telephony, VoIP, web-collaboration, content management, personalization and analytics, social networking, omni-channel customer engagement and customer care. I have experienced the full cycle of innovation and adoption from the inside, working closely with business and technology leaders, managing high-performance teams, investors, and customers seeking to leverage disruptive change. I have a track record of building useful software solutions, creating clear and compelling messages, building adaptive organizations and systems which foster, support and sustain innovation and large-scale adoption.

Specialties: Systems analysis, systems architecture, user experience, customer experience, partnering, business strategy, business planning, transition planning, communications strategy, business development, technology strategy, software architecture. I'm passionate about the history and philosophy of science and technology. Innovation is cool but adoption is cooler. Impact of the public Internet, Internet software, and Internet business models are of particular interest.