I've had a drupal account for years. hpcalaf associated to hpcalaf@gmail.com. I've apparently forgotten my password. When I use the send password link the website says it will send me a new password link to my email address. I never receive the email link though. So now I am locked out of my account. I would really like to use this account name. How can I retrieve it.

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lizzjoy’s picture

lizzjoy
she/her
Primary language English
Location Ann Arbor
commented
Assigned: Unassigned » lizzjoy
Status: Active » Postponed (maintainer needs more info)

Hi hpcalaf2, can you check your spam folder to see if the password reset email I just sent is going there instead of the right place? Thanks, Lizz

dddave’s picture

dddave commented
Assigned: lizzjoy » Unassigned
Status: Postponed (maintainer needs more info) » Closed (won't fix)

no response