I have a client who uses Microsoft Exchange Server to check their emails. We created forms on their website but none of the emails get through to emails info@companyname.com on the Exchange Server. Nothing even goes to the SPAM folders. I tested the Webform with personal gmail addresses and it worked. The problem is that the client's employees all use Microsoft Exchange to check emails. Is this a problem with Webform and Windows based servers? The site is hosted on a Linux server but the client happens to have their email server hosted by a different company and uses Microsoft Exchange Server. Is there a work around? Is there a setting I need changed on the email server? They are asking me how does Webform send the email? via SMTP or relay? Not sure how to answer them.

Thanks in advance.

Comments

quicksketch’s picture

quicksketch
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commented

Webform sends e-mail the same way as Drupal sends e-mail, which is the same way that PHP sends e-mail. Any mail sent by your servers PHP installation will be the same way Webform sends. So if you're having a problem with e-mails being received, it's likely a server-wide issue rather than one specific to Webform.

Most e-mail problems arise from using Windows or IIS as your server platform, see these issues:
http://drupal.org/project/issues/webform?text=smtp&status=All

quicksketch’s picture

quicksketch
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commented
Status: Active » Closed (fixed)
cmccluskey’s picture

cmccluskey commented
Issue summary: View changes

quicksketch,

I, too, am having this issue. The emails are sent fine, they go through without a hitch except on the clients Exchange Server. It is not an issue with Drupal sending, but rather something with Exchange receiving from Drupal. Any ideas?