I'm not receiving any emails sent from my Webform forms. SMTP is working correctly, I am able to receive emails with the Contact module.

Under "Webform mail settings > E-mail to address:" I have my email address saved. Is there something else I need to do?

Comments

JonMB’s picture

JonMB commented

Note: The data is being saved to the database. I can view the results on the web site, but no emails. Thanks.

JonMB’s picture

JonMB commented

Is Webform trying to use another mailer besides SMTP? Is it possible to use with SMTP?

Edit: It seems to be using SMTP. I looked in my logs and saw this error:

Error sending e-mail from "my-email@domain.com" to test@user.com: The following From address failed: "my-email@domain.com"

JonMB’s picture

JonMB commented

Interesting. I went here: http://domain.com/admin/settings/webform

I cleared out the "From address:" and "From name:" fields. Completely blank.

And now it works.

Using a component in the "E-mail from name:" field in the configuration for a form also causes an error. Need to leave it blank.

Boletus’s picture

Boletus commented

After upgrade I can't get the module to send any mail either. Testet to clear to fields as per above, but no luck.

Boletus’s picture

Boletus commented

After upgrade I can't get the module to send any mail either. Tested to clear to fields as per above, but no luck.

Boletus’s picture

Boletus commented

Found the solution: an external domain in the email address does not work.

mgenovese’s picture

mgenovese commented

It worked for me when I played around with the "E-mail from address:" under the Conditional e-mail recipients heading. If I made the email address my site's email, it worked fine. When I changed the address to another account under the same domain, it didn't. Strange.

DoctorMike’s picture

DoctorMike commented
Version: 5.x-2.1.3 » 6.x-2.1.3

having same problem, Drupals Contact form sends out email fine. But not Webform.

Webform is saving data to the database, just not sending emails out.

NOTE: This sites emails are handled by Google Apps. Could this be the problem, even though the Core Contact Form is sending mail?

Phil Wolstenholme’s picture

Phil Wolstenholme commented
Status: Closed (duplicate) » Active

I have this problem with 6.x-2.7.

I can send results to ADDRESS at googlemail.com which forwards to ADDRESS2 at DOMAIN.com without any issues, but I cannot send emails to ADDRESS2 at DOMAIN.com which is a Google Apps address.

Phil Wolstenholme’s picture

Phil Wolstenholme commented

Right - this seems to be the solution http://www.google.com/support/a/bin/answer.py?hl=en&answer=55299

agileware’s picture

agileware commented
Status: Active » Closed (duplicate)

I would say this is a duplicate of #364673: Webform not sending e-mail (general troubleshooting, tips)

gthing’s picture

gthing commented
Status: Active » Closed (duplicate)

I changed email address format to "short format" in the general webform settings and it fixed this issue.