Hi all,

I've been building a form using the latest RC4 of version 4.x. Currently I have a two page form (using a page break), and some conditionals set up to decide whether to show a fieldset on page 2 of the form based on values entered in some elements on page 1.

As I was clicking backwards and forwards trying all the different conditional combinations, upon clicking back to page 2 on one of the occasions it told me I had successfully submitted the form. I went to the form overview admin screen and all fields had disappeared from page 2 of the form (the fieldset was still there but all fields within it were gone).

Thinking this was perhaps a one off brain freeze of the site I re-configured my fields and started again but the fields have now deleted themselves three times. I have not yet identified the exact trigger that seems to lead to the fields deleting but it is definitely a repeatable issue. I was wondering if anyone else has come across anything like this as it's obviously very frustrating. I know that an end user isn't likely to perform the steps I have been doing but it's not out of the realm of possibility and it's obviously not practical to put such a form live when there's a chance fields may disappear.

I will do further detective work to try and pin down the exact cause but if anyone's got any ideas / help suggestions that would be great.

Thanks,

Jamie

Comments

jeebsuk’s picture

As an additional bit of info I had upgraded from the newest prod 3.x release to RC4 - but this form did not exist prior to installing RC4.

danchadwick’s picture

Component: User interface » Code
Priority: Normal » Major

Please do figure out how to reproduce this. This would be a release blocker.

Clicking backwards should never trigger a message saying that the form was submitted.

By missing, do you mean that the data disappeared from the submission (as in viewing it from the results tab shows a loss of data)? Or do you mean that the fields weren't defaulted with the right data (meaning that when you moved off that page, incorrect values were saved.

Do you have the auto-save drafts between pages option turned on? There was a new feature added whereby this option also turns on saving as a draft the data on the page, even if it has a validation error. I'm wondering if this could be related.

jeebsuk’s picture

After posting this I tried to repeat it for about an hour and couldn't repeat it again (typical). I will be making more attempts today.

The form doesn't have any draft settings on whatsoever. I am pretty sure none of the default settings were changed at all (hadn't got that far in the form development process). The only thing it does have on is the progress bar.

quicksketch’s picture

Status: Active » Postponed (maintainer needs more info)

Moving to needs more info.

danchadwick’s picture

Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Closing for lack of reproduction info. Please re-open if you can reproduce the issue.