x creates a ticket.
y assigns it to z.
now, eventhough z has been assigned the ticket, he can not see the ticket at all when logged in.
This happened even when the "Display support ticket links in profile" is enabled in the settings.
How to address this?

Comments

jeremy’s picture

jeremy commented
Status: Active » Fixed

I believe this issue is fixed with this commit:
#768354: access <i>client</i> support ticket should deny instead of grant

jeremy’s picture

jeremy commented
Version: 6.x-1.4 » 7.x-1.x-dev
Status: Fixed » Patch (to be ported)

This required additional fixes to the queries that build ticket lists:
http://drupalcode.org/project/support.git/commit/1de3667

Needs to be ported to 7.x.

bdragon’s picture

bdragon commented
Status: Patch (to be ported) » Fixed

Ported to D7.
http://drupalcode.org/project/support.git/commit/0732663a30665ac7a1761ca...

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.