Closed (won't fix)
Project:
Mailchimp
Version:
7.x-5.2
Component:
User interface
Priority:
Normal
Category:
Support request
Assigned:
Unassigned
Reporter:
Created:
1 Aug 2018 at 12:46 UTC
Updated:
9 Jul 2025 at 20:32 UTC
Jump to comment: Most recent
Comments
Comment #2
magpie5212 commentedFinding the direct links on the Modules page to the sub-module configurations they work. It is just the Global Settings page which produces a blank page.
Comment #3
DrupalBDGirl commentedHello magpie5212,
I am facing the same issue. Could you please give me the link from where you set the API key?
Thank you
Comment #4
upperholme commentedJust installing, and I'm seeing the same issue.
The error log reports :
PHP Fatal error: Class '\\Mailchimp\\MailchimpConnectedSites' not found in /sites/default/sites/all/modules/mailchimp/mailchimp.module on line 198I've not checked the 'connected sites' option.
Comment #5
upperholme commentedThis issue appears to address and resolve this problem.
Comment #6
DrupalBDGirl commentedEverything worked pretty well for a while, but recently the mailchimp key stopped working on the development site. It is continuously throwing the error "Failed connecting to the MailChimp backend with the provided API key." Does the free trial expires after a while?
Comment #7
xenophyle commentedThanks for submitting this ticket — and sorry we didn’t get back to you about it sooner. We are cleaning up old issues and issue for old versions and are going to close this one. If this issue is still relevant for you, please re-open it and update the “Version” field, and include any updates to the behavior you are seeing.With a smaller issue queue, we’ll have an easier time getting back to you.