I have been trying to fix this error for a few weeks, countless hours to no avail. I have read countless issue threads and I have read and re-read the install instructions and readme.txt.

I have a 'like' button which works great, and in the same block I have a 'connect' button which displays correctly, but does nothing when clicked. I expect a pop-up to open so a user can login via facebook and create a new account, or login to an existing account. also, I have a button 'invite friends to join the app'. this button opens a pop-up which directs to facebook, but nothing is displayed and the url redirects to error.facebook (but still nothing is displayed).

I desperately need some assistance in getting these buttons to work correctly and would be happy to offer a support fee to anyone who can fix or tell me how to fix these issues.

Is there a way to completely remove the module and all related MySQL tables so that I can start fresh? I have tried disabling the module, deleting it from my modules directory, then re-installing, but when re-installed the data from the database tables is still there.

Comments

trapper-1’s picture

trapper-1 commented
Status: Active » Fixed

when i come to the last resort of asking others for help, I always then find the solution.

I had other 'like' buttons on the page with js. removed that stuff and everything is working great.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

vinoth.3v’s picture

vinoth.3v commented
Status: Closed (fixed) » Needs review

I have same issue. I have share button script. but no luck even after removed it

haopei’s picture

haopei commented
Status: Needs review » Active

I also have the same problem.

I am currently using this SDK: https://github.com/facebook/php-sdk/zipball/v2.1.2 per the recommendation of this thread: http://drupal.org/node/1166272

vinoth.3v’s picture

vinoth.3v commented
Status: Active » Needs review

after removing my external facebook js include (for send button) it works.
dont forget to clear the cache.

haopei’s picture

haopei commented

Hello vinoth,

Which facebook js include might you be referring to?

EDITED: I've removed all facebook related modules such as Addthis, and it works.

Dave Cohen’s picture

Dave Cohen commented
Status: Needs review » Fixed

Glad it's fixed.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

vegardjo’s picture

vegardjo commented
Status: Closed (fixed) » Active

Sorry for reopening this. I had the same problem, and it was fixed the same way. I removed my AddThis buttons and my Like box and Facebook Connect works again (popup opens).

Thing is that it's not exactly optimal to have to choose between Connect *or* Like functionality. In this case I would like a global FB Connect button in the header, Like / share functionality on all articles, and also a global Like box in the footer, which I believe is a very common scenario.

So,

  • Anyone found a workaround so we can have both?
  • Anyone knows the root cause of this? From what I've seen in other forums it might be an issue with having to use the 2.2 SDK for Connect, while Like functionality uses a newer SDK and these are not compatible?

(using 7.x.3-dev BTW)

Dave Cohen’s picture

Dave Cohen commented

Does this clause from the README.txt help you?

Use your browser's view source feature, and search page source for any
<script> tag which includes facebook's javascript,
"http://connect.facebook.net/en_US/all.js".  fb.js will include this
for you.  Including it too soon will break many features.  So remove
it from any block, node, template or whatever that adds it to the
page.  Similarly, do not include any <div id="fb-root">.
vegardjo’s picture

vegardjo commented
Status: Active » Closed (fixed)

Ah, sorry I didn't catch that one! Thanks! Indeed, removing the script from the original embed code fixed the problem, and I now have both Connect and Like working at the same time!

FYI (re #6): Addthis embed code did not conflict with Connect on my site, but I'm not using the Addthis Drupal module, just the embed code from Addthis directly.

matiaslezin’s picture

matiaslezin commented

I had the same issue. The problem was that I had twice:

window.fbAsyncInit = function() I guess the id="fb-root" was causing a problem as it was repeating itself. Removed one of them and now it works perfectly!