I just installed drupal 8.0.2 on a 1and1 site and the installation went fine, but on the home page the drupal navigation display is not displaying properly, see image attached.

And when I try to click on any link or do anything on the site I just get the following message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Please could anyone lend me support on how to fix this and get the drupal site working properly.

CommentFileSizeAuthor
Picture1.png104.2 KBMinnits

Comments

Minnits created an issue. See original summary.

serg2’s picture

serg2 commented

This sounds quite similar to a few issues regarding .htaccess, check #2619250: Make .htaccess usage work for the widest possible configurations without relaxing security and document pitfalls, it offers some suggestions/work-arounds.

Minnits’s picture

Minnits commented

How do I go about to remove Options -MultiViews from the offending .htaccess file?

sachbearbeiter’s picture

sachbearbeiter commented

Another possibility:

Search for: #RewriteBase /drupal
And change it to: RewriteBase /

Minnits’s picture

Minnits commented

Thank you, just tried that...but still the same. I installed the drupal folder in a subfolder under my main hosting, called tgsa. Should I then change it to: RewriteBase /tgsa

Minnits’s picture

Minnits commented

I have Drupal in a subdirectory so changed it as follows: RewriteBase /tgsa

But still having the same problem. Please help.

Should I install an older version of drupal on 1and1?

cilefen’s picture

cilefen commented
Priority: Major » Normal
Issue tags: -500 internal server error, -error, -error message

More information about this error may be available in the server error log.

Let's see your server error log. There is not much to go on without having that.

Minnits’s picture

Minnits commented

I cant log in to the drupal site as it gives me a 500 Internal Server Error when I try to log in, so how must I find the server error log?

Minnits’s picture

Minnits commented

I got it fixed ! Thanks I forgot to uncomment.

cilefen’s picture

cilefen commented
Status: Active » Closed (fixed)

@Minnits For you future reference, 500 server errors are logged in the server's PHP error log, not in Drupal itself. These logs would be accessed in another way, like from a configuration console or something.

resolutionshow’s picture

resolutionshow commented

Minnits, what fixed this? I have the same issue, so it would be good to know.

Thanks.

cilefen’s picture

cilefen commented

See #7 please.