Hi,
I have a problem with the Commerce Recurring where for each recurring order created, a payment record gets generated several times a day.
During the initial order everything is perfect. The order ends up with a status of Pending (Recurring) and when I check the entities that have been generated I see that the next Due Date is one month from the order. I have in my test account I have receiving several auto responders a day thanking me for the same order and when I check the payment section on the order, I have dozens of payments that have been submitted.
I am using Drupal Commerce Kickstart 2, Commerce Recurring, Card on File, Authorize.Net and Commerce Australia (for Australian sales tax).
The Recurring Product is set up with the following:
Price: $10
Recurring price: $10
Initial price: $10
Initial period: 1 day
Recurring period: 1 month
End period: (blank)
Is there a rule that I need to check to see why payments are being processed several times a day. I haven't made any changes from the default settings.
Any help troubleshooting this would be greatly appreciated!
Cheers,
Shannon
Comments
Comment #1
paragonn commentedIs there a place that I may be able to pay for support to resolve this issue?
Comment #2
greatmatter commentedI'm currently experiencing the same issue--the payment is firing on every cron run.
Comment #3
greatmatter commentedHey, Paragonn--I'm not sure if you ever solved your issue, but https://www.drupal.org/node/2161989 did it for me. Authorize.net wasn't returning TRUE on a successful transaction.
Comment #4
greatmatter commentedComment #5
Chim commentedTwo possible causes for multiple transactions outlined in the comments on this bug report.
https://www.drupal.org/node/2649890