I am having this strange issue where when a user fills out their credit card information, the transaction goes through but it does not take the user to the next screen for confirmation notice.

This is the error message I get "We received the following error processing your card. Please enter your information again or try a different card. This transaction has been approved.” I am using commerce authnet module to complete the transaction and it is sending the data over to them but this error doesn't give me anything to work with. I was wondering if any one has come across this issue?

Thanks any help would be appreciated!

Comments

Kevkash’s picture

Kevkash commented

Anyone?

rszrama’s picture

rszrama commented
Project: Commerce Core » Commerce Authorize.Net
Component: Payment » Code
Priority: Critical » Normal

I don't know, it doesn't sound familiar. There's no additional information in the logs? Perhaps some aggressive AVS or other fraud check setting on your Auth.Net account?

Kevkash’s picture

Kevkash commented

@rszrama -

Which settings should I be on a look out for?

As for the logs I get the following: "Authorize.Net AIM response: Array ..." and "Authorize.Net AIM request to https://secure.authorize..." It doesn't give me any sort of errors.

That is all I have to work with :/

Thanks

rszrama’s picture

rszrama commented

You may need to turn on debugging in your payment method settings. Additionally, if you view the payment transaction that gets created for the order, it should contain the full response from the API that you could use to debug with their documentation.

Kevkash’s picture

Kevkash commented

It seems like I am running into the same situation as they are https://www.drupal.org/node/1765864 ... I don't know how to go about fixing this. Since the transaction is going through on authnet side.

Kevkash’s picture

Kevkash commented
Status: Active » Closed (fixed)