Block refresh works fine on my local test server, but does not refresh manually or with timer on my production server.

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strawberrybrick created an issue. See original summary.

tripper54’s picture

Category: Bug report » Support request
Priority: Critical » Normal
Status: Active » Postponed (maintainer needs more info)
Issue tags: -block, -refresh, -manual

Hi there,

Usually this is due to caching. Have a look at firebug or chrome dev tools to see if the requests for fresh content are triggered (look for the path block_refresh/xxx). Check the response headers for these requests to see whether your server is serving fresh content or cached.

If the requests are not being sent, check your block refresh settings for the relevant block.

If the requests are being sent but are returning cached content, check the caching settings for block refresh for the relevant block.

If everything is set up correctly but it's still not returning expected results, please provide details of your setup - a link to your production server and details of your block refresh config, and anything else you can provide that might help.

I'll mark this issue fixed. You're welcome to re-open if you need.

Please don't add random keywords as issue tags. For guidelines on the use of issue tags see https://www.drupal.org/node/1023102

tripper54’s picture

Status: Postponed (maintainer needs more info) » Fixed
strawberrybrick’s picture

Thank you for your reply. Please note that a page refresh will update the block, however both timer and manual refresh won't. I disabled block refreshing under Site Settings Performance. But it is perhaps a permission error?

403 You don't have permission to access /block_refresh/block/16 on this server.

However, access block refresh content is checked for all users.

strawberrybrick’s picture

Hi - Is it possible to get a reply? thank you

strawberrybrick’s picture

Issue was with .htaccess. Sorry for the inconvenience.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.