I have a working instalation, with one user using the basic webmail. Now i whant another user to acces another mailaccount at the same imap server. Since the adminacount cant install a users mail [!] i use that users account. I enter the settings but the menu does not show up (i have added permision), the basic_webmail path doesnt work.

I try to enter the account data - examining the logs i get:

There was an error subscribing to the INBOX mailbox: SUBSCRIBE failed: Already subscribed to mailbox INBOX
and
There was an error subscribing to the INBOX.Drafts mailbox: SUBSCRIBE failed: Already subscribed to mailbox INBOX.Drafts
and
There was an error subscribing to the INBOX.Junk mailbox: SUBSCRIBE failed: Already subscribed to mailbox INBOX.Junk
and
There was an error subscribing to the INBOX.Sent mailbox: SUBSCRIBE failed: Already subscribed to mailbox INBOX.Sent
and
There was an error subscribing to the INBOX.Trash mailbox: SUBSCRIBE failed: Already subscribed to mailbox INBOX.Trash

Comments

oadaeh’s picture

oadaeh commented
Category: bug » support

The admin account can setup an e-mail account for another user. I do it all the time, when I'm testing. I had no problem doing what I believe you are claiming can't be done. As user account 1 (the super user), I created a new account, then as that new user, I logged in and checked e-mail. Please double check the module's configuration and the user's settings.

laghalt’s picture

laghalt commented

I dont think it has with the admin/user account to do - I get the same errors using the admin account -

"SUBSCRIBE failed: Already subscribed to mailbox "
It realy dosent mater what I do.

In witch SQL table is the mailbox data stored?

laghalt’s picture

laghalt commented

This i my teory:
When you create a user as admin the basic-webmail account is mandatory - even if the user cant use basic-webmail. That means that I always have to fill the field with a fake accountname. This produce a error, but I never mind, since the user anyway cant check the fake mail.

When the admin tries to set a real account to the user (in my case, a year later) the acount cant be created since there is already a account.

Its not posible to reset a account.

laghalt’s picture

laghalt commented

Found out that the errormessage is depending on a serverside variable. The imapsubscription is stored on the server - once you used the account you have a subscription. Well I have turned of the subscription and I get no error.

Still the /basic_webmail is unavailible. It might be a access setting somewhere - the new account is not adminsistrator, the old account (that works) is. Normal module settings is as they should be, so there must be annother reason.

laghalt’s picture

laghalt commented

Got it - it was a menu permission.

Still - the imap gives a errorcode if folder is subscribed - that error is irelevant - and the account is mandatory.

oadaeh’s picture

oadaeh commented
Category: support » task

I either need to eliminate the error message or change it to a notice and reword it.

oadaeh’s picture

oadaeh commented
Assigned: Unassigned » oadaeh

Assigning to self.

oadaeh’s picture

oadaeh commented
Status: Active » Closed (won't fix)

Closing out old issues.