Problem/Motivation

A problem that was previously fixed seems to be back.

Previous issue was: #3002528: Withdraw consent after agreeing is not working correctly

I've noticed an error when a user withdraws consent after giving it.

If a user declines to accept cookies the first time the pop-up message appears, the pop-up message correctly disappears (and a value of '0' is recorded in the cookie).

If however a user accepts cookies, and then clicks on the Privacy tab and clicks 'Withdraw consent', the cookie pop-up message incorrectly appears again immediately even though that have just withdrawn consent. Note: the value of the cookie that is recorded is 'null' rather than '0'

Steps to reproduce

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

Comments

MrPaulDriver created an issue. See original summary.

svenryen’s picture

svenryen commented

Thanks for writing in. We'll take a look.

svenryen’s picture

svenryen commented

@MrPaulDriver, can you see if the patch in this issue fixes your problem?

#3209073: Saving "withdrawAction" as "decline All"

svenryen’s picture

svenryen commented
Status: Active » Postponed (maintainer needs more info)
tobiasb’s picture

tobiasb
Primary language German
Location Berlin
commented

Without patch the eu-cookie-withdraw-tab is open after clicking eu-cookie-withdraw-button. (Cookie: cookie-agreed = null)
With patch the eu-cookie-withdraw-tab is closed after clicking eu-cookie-withdraw-button. (Cookie: cookie-agreed = 0)

svenryen’s picture

svenryen commented
Status: Postponed (maintainer needs more info) » Fixed

Thanks for that, Tobias!

neslee canil pinto’s picture

neslee canil pinto
he/him
Primary language English
commented

Crediting Sven and Tobias for this issue meta

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.