When wesleyl try access your account he have this message:

So, he to click in resend verificarion and:

If he try click on your old mail message:

CommentFileSizeAuthor
errorDrupal2.png69.01 KBthalles
errorDrupal3.png62.71 KBthalles
errorDrupal.png285.71 KBthalles

Comments

thalles created an issue. See original summary.

xjm’s picture

xjm
she/her
Primary language English
commented
Project: Drupal core » Drupal.org site moderators
Version: 8.8.x-dev »
Component: other » User account
rakesh.gectcr’s picture

rakesh.gectcr
he/him
Primary language English
Location Manchester
commented

Is this is the account https://www.drupal.org/u/wesleyl

thalles’s picture

thalles
Primary language Portuguese, Brazil
Location Teófilo Otoni - MG
commented

Yes! It is!

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Status: Active » Fixed

The user needs to send a message to help@drupal.org using the email registered for the drupal.org account. There isn't anything webmasters can do.

thalles’s picture

thalles
Primary language Portuguese, Brazil
Location Teófilo Otoni - MG
commented

Can you give me my credit?

gisle’s picture

gisle
he/him
Primary language Norwegian Bokmål
Location Norway
commented

Crediting thalles.

thalles’s picture

thalles
Primary language Portuguese, Brazil
Location Teófilo Otoni - MG
commented

Thanks!

thalles’s picture

thalles
Primary language Portuguese, Brazil
Location Teófilo Otoni - MG
commented
Status: Fixed » Active

folks, can you help us? Until today didn't had feedback about the help e-mail.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Status: Active » Fixed

There isn't anything webmasters can do. Only the people who read that email can do anything, especially because it will be resolved by asking information via email.
It can take time, but the only way to fix any issue like this is sending a message to help@drupal.org and answering to the questions they will ask.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.