Hello,

I am trying to gain access to https://www.drupal.org/u/govdelivery which is in charge of some modules for our services (https://www.drupal.org/project/govdelivery). It appears to have been set up by an employee no longer at this company. I have access to his old company email address but it appears the account was not set up with that email address.

If the account is using an @govdelivery.com email address, could you change it, or let me know the first part of the email so I can follow up with who has access to it. Should it not be an @govdelivery.com I can provide additional authentication to verify ownership of the account if needed.

Thanks,
James

Comments

jasuess created an issue. See original summary.

dddave’s picture

s<redacted email>@govdelivery.com

avpaderno’s picture

See also https://www.drupal.org/project/projectownership/issues/2113435, where a change of ownership was requested.

avpaderno’s picture

Since you already are listed as maintainer with full permissions on that project, if you merely want the project ownership to be changed to your account, I can make that change.

Shared accounts cannot be used to commit code, as per Drupal.org Terms of Service/Accounts. You should instead use your own account to commits code, which is something you can already do. Each developer needs to use a separate account used from a single person.

If the account isn't a shared account, we don't change the account's email to allow another user to use that account. Only the user who created that account can ask to gain access to the account.
Again, if you just need to maintain the project, you can do that with the permissions you have on that project. If you want to be the project owner, with your account, you can open an issue to become the new project owner.

avpaderno’s picture

Status: Active » Postponed (maintainer needs more info)

kiamlaluno credited dddave.

avpaderno’s picture

Status: Postponed (maintainer needs more info) » Fixed

I am closing this issue due to lack of replies.
We cannot provide information about accounts in public issues, nor change the email of an existing account. Requests like this should be emailed to help@drupal.org.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.

avpaderno’s picture

Issue summary: View changes