I posted this in the SMTP module issue queue (#2723387: Webform component no longer displays with version 7.x-1.4), but I am not sure if it is a Webform or SMTP module issue, so I am posting here too.

I use the SMTP module with Webform, and it is configured to use a Gmail account.

Webform is configured to display the name component for the E-mail from name.

Since we updated SMTP to version 7x 1.4 email submissions from the Webform module no longer display the sender's name. Instead all Webform email submissions now display the username of the Gmail account used in the SMTP authentication module as the from name.

I have confirmed that the name component does display as the from name in Webform email submissions when using SMTP version 1.3 and Webform versions 3 and 4.

Comments

dfriedman12 created an issue. See original summary.

juagarc4’s picture

juagarc4 CreditAttribution: juagarc4 commented

Hello,

I have the same problem too.

carl.brown’s picture

carl.brown CreditAttribution: carl.brown commented

I'm seeing the same here - only we're sending via SendGrid rather than Gmail. But the 'Email From Name:' isn't being displayed.
For messages received in Gmail it is just displaying the part of the address before the @, and in our company email (office365) it doesn't show anything, just the email address.

shubhraprakash’s picture

shubhraprakash CreditAttribution: shubhraprakash as a volunteer commented

Please apply the patch from comment, from name started appearing for me after applying this patch.

pmmto’s picture

pmmto CreditAttribution: pmmto as a volunteer commented

I have the same problem too, #4 not work for me.

Liam Morland’s picture

Liam Morland
Primary language English
Location Ontario, CA 🇨🇦
CreditAttribution: Liam Morland at University of Waterloo commented
Title: E-mail from name component does not display in email message after upgrading SMTP module to 7x 1.4 » E-mail from name component does not display in email message after upgrading to SMTP 7.x-1.4
Issue summary: View changes

Does it work if you update to smtp 7.x-1.6?

dfriedman12’s picture

dfriedman12 CreditAttribution: dfriedman12 commented

I have upgraded to 7.x 1.6 and am still experiencing the same issue.

shubhraprakash’s picture

shubhraprakash CreditAttribution: shubhraprakash as a volunteer commented

Can you check if Gmail is overriding your From name when relaying mail? Check your Gmail App settings and email headers in Sent mail and mail received in another account. I am using smtp 7.x 1.6 module and my from name appears correctly in recipient mailbox.

mishomvp’s picture

mishomvp CreditAttribution: mishomvp commented

After upgrade to SMTP Authentication Support 1.6 E-mail from name not working.

Liam Morland’s picture

Liam Morland
Primary language English
Location Ontario, CA 🇨🇦
CreditAttribution: Liam Morland at University of Waterloo commented

So is it the case that it works with SMTP version 1.3, but not with later versions? If so, it's time to pull out git bifurcate to figure out exactly which commit caused it to stop working.

Liam Morland’s picture

Liam Morland
Primary language English
Location Ontario, CA 🇨🇦
CreditAttribution: Liam Morland at University of Waterloo commented
Status: Active » Fixed

Please re-open if you need more help.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.