In rules debug I see the following:

Rule Issue licenses on checkout complete fires.

    0 ms Rule Issue licenses on checkout complete fires.
    0.284 ms Evaluating the action commerce_file_license_issue_order.
    14.846 ms Unable to get a data value. Error: Invalid data value given. Be sure it matches the required data type and format.
    15.666 ms Unable to evaluate action commerce_file_license_issue_order.
    15.731 ms Rule Issue licenses on checkout complete has fired.

526.095 ms Finished reacting on event Completing the checkout process.

Any insight as to what is happening would be appreciated.

Comments

nigelw’s picture

I am seeing this as well. Nothing is assigned upon successful purchase.

hmartens’s picture

Priority: Major » Critical

Yesterday I manually added a license file under Store>File Licenses and after that every sale that has come in did not assign the file to the order and in the logs I see the following error:
"Unable to evaluate action commerce_file_license_issue_order."

Please please please can someone help!

bojanz’s picture

Priority: Critical » Major

#2 was resolved in #2067711: File licenses not being assigned so maybe that will help someone.