I use Zencoder and S3. I uploaded a test video. It was send to Zencoder, but only the thumbnail was send back. No video was uploaded back or ever referenced to S3 path.

Also I send the video on node submit.

Comments

jorrit’s picture

jorrit commented
Status: Active » Postponed (maintainer needs more info)

What is the value of the "Upload destination" field in your field settings form?

skein’s picture

skein commented
Status: Postponed (maintainer needs more info) » Active

Public files
When I select Amazon S3 it just gets stuck loading when I submit the node.

jorrit’s picture

jorrit commented
Status: Active » Postponed (maintainer needs more info)

What version of the module are you using? Are there any errors in your Drupal error log?

skein’s picture

skein commented
Status: Postponed (maintainer needs more info) » Active

I'm using the latest dev version released on the 25th. I get no error messages. It gets the thumbnail back but the video which the module loads is still the WMV. Amazon S3 has the encoded video, but there is nothing that refers to that video.

jorrit’s picture

jorrit commented
Status: Active » Postponed (maintainer needs more info)

Can I take a look at a page where the video should have been displayed? Can I take a look at the administration part of the site?

skein’s picture

skein commented

Sorry but I can not give the access to the website considering I'm not the official owner.

jorrit’s picture

jorrit commented

Can you reproduce the problem on a test site that I can get access to?

skein’s picture

skein commented

I will see what I can do

jorrit’s picture

jorrit commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Sorry, I really need this information to fix this problem. Please reopen this issue if you have the required information.

aasarava’s picture

aasarava commented

Hi Jorrit, I'm having a problem with zencoder not updating the node even though the transcoding is successful and files are saved back to S3. It looks like the postback is working fine, but there's a missing moveFile() function in the transcoder class. This is the response that Zencoder gets back from the postback:

HTTP/1.1 200 OK

<br />
<b>Fatal error</b>: Call to undefined method TranscoderAbstractionFactoryZencoder::moveFile() in <b>/home/rtest/public_html/media/sites/all/modules/video/transcoders/TranscoderAbstractionFactoryZencoder.inc</b> on line <b>605</b><br />

Where should the moveFile() function be?

I'm running v 7.x-2.7+25-dev of the video and zencoder api modules, from a couple days ago. And using v.2.11 of the zencoder php library.

aasarava’s picture

aasarava commented
Status: Closed (cannot reproduce) » Active
jorrit’s picture

jorrit commented
Status: Active » Postponed (maintainer needs more info)

You downloaded the 7.x-2.x-dev right at a time when it was broken. Please update to the last version, that function has been added. It was left out by mistake when I merged some changes.

aasarava’s picture

aasarava commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

Excellent, thank you!