So I'm installing Drupal 7.10 manually on iPage. I'd rather not use their automated tool b/c I prefer to have maximum control and am concerned with customization issues afterward. I will, though, if it turns out doing this manually is too much of a pain. Anyway, I'm on the database settings page, and here are my settings:

database name: drupaldata
user: myusername
pass: mypass
host: custsql-ipg17.eigbox.net (I got this from phpmyadmin)
port: 3307
prefix: N/A

I am getting the following error:

Failed to connect to your database server. The server reports the following message: SQLSTATE[HY000] [2013] Lost connection to MySQL server at 'reading initial communication packet', system error: 111.

Does anyone have experience doing a manual Drupal install on iPage? Should I just use their automated tool?

Thanks.

Comments

moneyescapade’s picture

I have a similar problem on ipage, did you manage to fix it?

wampyra’s picture

I just had the same issue. Had a quick live chat with the support team and I got the ipage hostname:

It's:
myusername.ipagemysql.com

Port:
3306 - But port is not necessary.

Hope this helps someone.

Cheers!

Web Design & Development
Work in progress...
missance.com

beyondbeyondbass’s picture

It appears that the Drupal install on iPage does require the port number now. I notice this convo was from 2 years ago, perhaps iPage has made some changes. I have been trying to transfer my local install to iPage all day. I'm super new to the whole back end of development. I had found the myusername.ipagemysql.com and tried that to no avail. I came across this thread and happened to try the port number you provided and boom. Now for the next step...each step for me has been a new puzzle I delve through threads for, a fun puzzle. Thanks for the help!

Touring Musician - Professional Graphic Designer - Fledgling Web Developer

mohsinworld’s picture

I have some experience in WordPress, but wishing to gather some ideas in Drupal too. Can someone help me by providing some documentation? If there is quality video tutorial that will be fine. Thank you.

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