By paulcoghlan on

Hi

I have just uploaded Drupal 4.7.6 onto my Linux/Apache server (PHP5, MySQL5) and after entering the database settings into the /sites/default/settings.php I am getting a blank white screen.

I have installed Drupal into a folder at mydomain.com/drupal.

I changed the MySQL password to a wrong password and Drupal (mydomain.com/drupal/) correctly tells me it can't log into the MySQL database so the settings.php script seems to be doing its thing.

Is there anything I need to check? I have done some searching on the forums and a 'white screen' seems to be a common problem for various reasons.

Thanks for any input, I am getting a little exasperated.

Paul

⋅ Categories: Drupal 4.7.x

Comments

vm’s picture

vm commented

check your apache error logs. what the error being logged for the white screen ?

if its exhausted memory, you'll have to address that by increasing the memory allowed.

paulcoghlan’s picture

paulcoghlan commented

Thanks but this is a shared server hoisted at www.FutureQuest.com so I doubt I can get access to those logs.

vm’s picture

vm commented

I use a shared host and have access to these logs. Confirming your suspicion with your host should prove fruitful. Not sure why they would block you from accessing your error logs.

paulcoghlan’s picture

paulcoghlan commented

Thanks for that.

You are absolutely correct. I just checked in the folder above my wwwroot and found a 'logs' folder.

Looking at the last three attempts at the URL from my IE7, Firefox and finall Safari browsers here is what I get.

Not sure if this sheds any light on the issue? In case you raise an eyebrow at the IP address yes I did change it.

222.222.222.222 - - [09/Feb/2007:15:30:15 -0500] "GET /drupal HTTP/1.1" 301 314
"-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322;
.NET CLR 2.0.50727; .NET CLR 1.0.3705)"

222.222.222.222 - - [09/Feb/2007:15:31:53 -0500] "GET /drupal HTTP/1.1" 301 314
"-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en) AppleWebKit/418.9.1
(KHTML, like Gecko) Safari/419.3"

222.222.222.222 - - [09/Feb/2007:15:31:54 -0500] "GET /drupal/ HTTP/1.1" 200 5
"-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en) AppleWebKit/418.9.1
(KHTML, like Gecko) Safari/419.3"
222.222.222.222 - - [09/Feb/2007:15:31:54 -0500] "GET /favicon.ico HTTP/1.1" 404
1346 "-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en) AppleWebKit/418.9.1
(KHTML, like Gecko) Safari/419.3"

vm’s picture

vm commented

as a test, remove drupal from the /drupal/ subdirectory, see if you get the white screen with drupal in the root directory.
or set up a subdomain, to test..... demo.yoursite.com

If the above adjustment works correctly, than we can assume, that the problem is your host, and the way your host allows php programs to access php from subdirectories.

paulcoghlan’s picture

paulcoghlan commented

Same result with domainname.com/install.php. i.e. Drupal moved to the root.

White screen IF the host name/password are correct. Change one of them to be wrong and I get an error message telling me that they are wrong.

vm’s picture

vm commented

very odd. you may have to wait until someone with more advanced knowledge pops in here.

at this stage, I would list, specific versions of mysql and php not just 5 and 5. somoene with more knowledge of PHP 5 and mySQL 5 will have to guide you from here on out. I've refused to move to PHP 5 and MySQL 5 until I absolutely have to.

I still use PHP 4.4.4 and MySQL 4.1 without issue.

paulcoghlan’s picture

paulcoghlan commented

Thanks, I am doing a re-install with help from another member. I am trying Drupal 5.1 this time.

paulcoghlan’s picture

paulcoghlan commented

OK, all fixed. a delete/reload did the trick! No idea what the problem was though.

vm’s picture

vm commented

suppose it could have been a corrupted file during upload.

good luck with your endeavors.