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Release notes
Initial release of the Support Timer module. Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.
This module is sponsored by Tag1 Consulting, Inc.
New features:
- #656682: Warn if navigating away from ticket without saving timer data: warn user if navigating away from ticket without saving timer information
- track date and summary statement along with timer information
- administrative support ticket timer reports
Bug fixes:
- #612842: Fix: Time details are not restricted to users with "view time spent" access rights.: don't display timer info if user doesn't have permission to view it
- #656742: When a ticket is edited, the timer summary is lost: don't lose ticket summary or date when editing ticket
- #656780: Timer should respect manual set times: respect changes made to timer when timer is paused, edited, then resumed
- #512564: Timer resets on forced preview: don't reset timer to 00:00:00 when previewing a ticket
- #644976: Change Support timer Module to be in support package: include support timer module in support package