This project is not covered by Drupal’s security advisory policy.

This module is an add-on to the Support Ticketing system module.

It allows an administrator to define custom CCK-fields to the STS content type (support_ticket) and then control which fields to display for which Client.

You could for example have a Product support Client with fields for customer number and Product. In another client you might want to specify other fields that allows the user to enter information that you think is necessary to give the user the best possible support.

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Requirements:
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- Drupal 7.x
- support.module (http://drupal.org/project/support)

See the documentation for more details on how to install and get started.

NOTE
It seems that the latest Support module 6.x-1.8 release has changed some things that this module was using. That means that this module is not compatible with Support 6.x-1.8 at the moment. Please see this issue for more details #1366058: Fields no longer visible with Support Ticketing 6.x-1.8. I will work on a patch as soon as I can, any help is appreciated.

There seems to be a compatibility issue with the Prepoulate module that unfortunately I cannot fix at the moment. See #1182926: Compatibility with Prepopulate Module

Project information

  • caution Minimally maintained
    Maintainers monitor issues, but fast responses are not guaranteed.
  • caution Maintenance fixes only
    Considered feature-complete by its maintainers.
  • Module categories: Content
  • chart icon41 sites report using this module
    4,694 downloads
  • shield alertThis project is not covered by the security advisory policy.
    Use at your own risk! It may have publicly disclosed vulnerabilities.

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